If you sell a product, service or information using the Internet, you have just entered the world of commerce. Your visitor becomes a customer if he buys something. You, the owner, become a seller. The duties, obligations and expectations you have regarding the purchase must be displayed, along with any attempt by you to limit your liability or warranty. This is usually called a "Purchase Agreement". The obligation is on the seller, you, to be able to prove that the customer read the agreement and accepted it prior to making the purchase.
There are three broad areas that are covered in this agreement.
• A description of the bundle of rights and product that you are selling.
• A description of the bundle of obligations that the purchaser is agreeing to.
• A disclosure of your refund policy, guarantee terms, and limitations on your liability.
A User Agreement, sometimes called Terms of Service, is NOT legally required on a website.
But the website is suicidal if they don’t put one there.
The amount of mischief that a viewer can cause an innocent website is legendary. It could fill law books. In fact, it does. A Purchase Agreement is also not required even if you sell something.
The reason is that each state and even the federal government has one written for you as refined by hundreds of court cases.
This is a quiz: whom do courts and laws favor most? The buyer or the seller?
Hint: You want a Purchase Agreement that favors YOU the seller.
The informational booklet is sold separately or as part of the Internet Law Compliance, Complete Legal Guide for Websites
Book and Membership,which has a complete section onWHY you write your legal forms the way you do and HOW to change them to fit your site specifically.